We ship from our US warehouse, and delivery typically takes:

5-10 business days (standard)

You’ll receive full tracking updates the moment your order ships.

PetLumina feeders connect through the PetZero app, which powers live video, night vision, two-way audio, and remote feeding. The app is secure, reliable, and required to use all smart features.

Yes! PetLumina works for all dog sizes — from tiny breeds like Chihuahuas & Cavoodles to large dogs like German Shepherds.

It supports most dry kibble between 5–18mm, which covers 99% of dog foods.

If your kibble is larger, you can break pieces slightly or switch to a standard-sized kibble.

Most dogs adjust in 1–2 days.

The feeder is quiet, and the camera has no bright lights, so it won’t startle them.

You can also use your voice through the app to calm and reassure your dog while they get used to it.

You’re fully protected.

Every PetLumina feeder comes with:

✔ 30-Day Money-Back Guarantee

If your feeder arrives damaged, defective, or not working as it should, we’ll replace it or refund you — no questions asked.

✔ Free 1-Year Replacement Warranty

If anything stops working within 12 months, we replace it fast and at no cost to you.

Your dog’s routine always comes first.

Yes — as long as you have an internet connection.

You can:

• Watch your dog live in 1080p
• Use night vision at any hour
• Talk to your dog through 2-way audio
• Schedule or trigger feeds instantly

Whether you’re at work, school, or traveling — you stay connected.

Many pet parents find that their dogs feel calmer when they can hear a familiar voice and rely on meals arriving at consistent times.

Over time, the combination of routine feeding and real-time interaction can help reduce stress and build a sense of comfort — even when you’re not home.

Yes! Your scheduled meals will still dispense even if your WiFi disconnects temporarily.

(You just won’t see the live camera until WiFi reconnects.)

Yes! Multiple family members can log into the same account and check in on your dog together.